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Computer telephony integration
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531	THE LIBERTY CONSULTING GROUP 65 Main Street P.O. Box 1237 Quentin, PA17083[removed][removed]0555 fax Add to Reading List Source URL: psc.ky.gov Language: English - Date: 2011-11-08 16:08:19 Outsourcing Information technology management Call centre Computer telephony integration Telephony Workforce management Service level Internal audit Audit Management Business Supply chain management
532	29th Voorburg Group Meeting SPPI on Call Centre Operation Activities Terry Bradley Producer Price Indexes, Australian Bureau of Statistics Maja Gorniak, Producer Price Indexes Australian Bureau of Statistics (ABS) Add to Reading List Source URL: www.cso.ie Language: English - Date: 2014-10-17 07:58:50 Competition Call centre Computer telephony integration Telephony IBISWorld Telemarketing Offshoring Marketing Business Pricing
533	http://www.blm.gov/nhp/efoia/wo/handbook/h1290-3.html Add to Reading List Source URL: www.blm.gov Language: English - Date: 2014-12-10 14:12:11 Business telephone system Computer telephony integration Telephone Conference call Plain old telephone service Operator assistance Bureau of Land Management Rochester Telephone Telephone exchange Telephony Electronic engineering Technology
534	SERVICES AND ENTERPRISE SUPPORT ADMINISTRATION Telecommunication Systems Modernization[removed]BIENNIAL BUDGET Request Add to Reading List Source URL: www.dshs.wa.gov Language: English - Date: 2014-09-17 17:20:06 Failure Information technology management Maintenance System administration Telephony Government procurement in the United States Business telephone system Call centre Electronics Computer telephony integration Electronic engineering Downtime
535	ORACLE DATA SHEET ORACLE CLICK-TO-CALL CLOUD SERVICE FEATURE SMART ONLINE VOICE ASSISTANCE FOR SALES, SERVICE, AND Add to Reading List Source URL: www.oracle.com Language: English Electronic commerce Telephony Call centre Computer telephony integration Oracle Corporation Interactive voice response Customer relationship management Customer service Sales Marketing Business Customer experience management
536	1 Turnover/Output for NACE 82.2 Statistics Norway 29th Voorburg group meeting Add to Reading List Source URL: www.cso.ie Language: English - Date: 2014-12-09 07:00:08 Telemarketing Business Turnover Value added tax Management Social psychology Call centre Computer telephony integration Telephony
537	29th Voorburg Group Meeting on Services Statistics Dublin, Ireland September 22nd - 26th, 2014 Mini presentation on “Call centre services” Add to Reading List Source URL: www.cso.ie Language: English - Date: 2014-10-17 07:59:08 Computer telephony integration Business Telemarketing Contact centre Interactive voice response Electronics Marketing Telephony Call centre
538	Summary Project Dashboard[removed]NMHIX Operations NMHIX Project Status Add to Reading List Source URL: www.nmhix.com Language: English - Date: 2014-08-27 15:01:50 Hybrid Synergy Drive Transport Mechanical engineering Technology Call centre Computer telephony integration Telephony
539	Microsoft Word - CER Distribution Performance Report[removed]to CER R2[removed] Add to Reading List Source URL: www.esb.ie Language: English - Date: 2012-08-18 08:36:06 ESB Group Commission for Energy Regulation Call centre Computer telephony integration Telephony
540	PDF Document Add to Reading List Source URL: www.bsa.ca.gov Language: English - Date: 2009-09-18 18:08:24 Toll-free telephone number Electronic engineering Unemployment benefits Electronics Computer telephony integration Call centre Telephony

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